Tool comparison

Trustmary vs Boast: which is the better testimonial collection tool?

Trustmary and Boast both collect testimonials and put social proof on your site, but they're built for different jobs. Trustmary is a broader survey-and-feedback platform metered by responses and widget views. Boast is a video-first collection platform built for larger and multi-location teams, priced by how many responses you collect per year. This page lays both out honestly.

Devanuj Nath · Founder, CollectMonial

Updated ·10 min read

Trustmary vs Boast, compared by CollectMonial

People compare Trustmary and Boast because both collect feedback and video and show social proof on your site. But they're built around different jobs: one is a survey-and-feedback platform, the other is a video-collection platform built for teams, and both meter usage rather than charging one flat price.

Trustmary is wide. It's built around NPS and CSAT surveys, feedback analytics, and CRM integrations, with reviews and a testimonial wall layered on top, priced by monthly survey responses and monthly widget views. Boast is a video-first platform with staff accounts, multiple locations, AI testimonial generation, and review-request automations, priced by how many responses you collect each year.

That difference in scope is the whole story. If structured feedback and reviews in one platform is the job, Trustmary is built for that. If video collection at team scale, with seats and automations, is the point, Boast leans into that, and both price for it.

This page walks through pricing, the collection and display experience, what real users say, and the one thing both tools leave on the table.

Quick overview

TrustmaryBoastCollectMonial
Starting price (paid)$26 / mo$50 / mo$25 / mo
Pricing modelMetered usageMetered usageFlat monthly
Brand-level design controlLimitedLimitedYes

Full breakdown further down.

The 30-second verdict

A quick summary.

Trustmary

Visit site

Trustmary is a survey-and-feedback platform that also handles reviews, with NPS and CSAT surveys, analytics, and CRM integrations. It's powerful, but priced by monthly survey responses and monthly widget views, the recommended Starter tier is $203/month, and removing branding is a separate $19/month add-on on lower plans. The testimonial wall is a secondary surface on a much wider tool.

Best for: Larger or multi-location teams that want feedback surveys, NPS, and reviews in one platform and will actually use the analytics and CRM integrations.

Boast is a video-first collection platform for larger and multi-location teams, with staff accounts, locations, AI testimonial generation, and review-request automations. It's capable, but metered by yearly responses (600 / 1,800 / 6,000), caps the number of forms, watermarks everything during the trial, and starts at $50/month billed annually.

Best for: Larger or multi-location teams that collect a lot of video, want staff seats and automations, and will use the platform beyond a simple testimonial wall.

Trustmary asks: “How do we run your feedback surveys, NPS, and reviews in one platform that scales with an organization?”

Boast asks: “How do we help a team collect video at scale, across seats and locations, with automations?”

Both are reasonable questions, but they're not the same question, and neither is “how do we get a cheap, simple testimonial wall live?” The answer that fits you depends on whether you want a feedback platform, a team video tool, or just the wall.

Pricing

What do they actually cost?

Both meter usage, just on different axes. Trustmary meters monthly survey responses and monthly widget views, so the same widget can cost more as your traffic grows, and removing branding is a separate add-on on lower plans. Boast meters collection by responses per year and caps the number of forms, and everything is watermarked until you leave the trial.

FeatureTrustmaryBoast
Starting paid price$26 / month (metered)$50 / month (annual)
Recommended tier$203 / month (Starter)$100 / month (Team)
Free option5 responses, 200 views14-day trial (watermarked)
Pricing modelMetered (responses + views)Metered (yearly responses)
Unlimited testimonialsMetered by responsesEnterprise (custom)
Remove platform branding+$19/mo add-onPaid (trial watermarked)
Widget-view metering200 / 5,000 / 25,000None (response-metered)
NPS / feedback surveysYesNo
Money-back guaranteeNoneNone (no refunds)

Pricing as listed on Trustmary and Boast in June 2026. Trustmary's annual billing saves around 14%; Boast's plan prices are the annual rate, and month to month they are $59, $119, and $249. Both vendors change pricing and plan limits without notice, so check their sites before committing.

In practical terms: for a testimonial wall alone, both are expensive. Trustmary's $26 Build Your Plan caps you at 10 survey responses and 5,000 widget views, branding removal is a separate $19/month, and the tier it actually recommends is $203. Boast's entry plan is $50, caps you at 600 responses a year and five forms, watermarks everything until you subscribe, and offers no refunds.

Each earns its price only if you use the platform. Trustmary makes sense when you'll use the surveys, analytics, and CRM integrations; Boast when you're a team genuinely collecting video at scale with seats and automations. For an individual or small team that just wants an unbranded wall, both are heavier than the job needs.

Collection

How the experience feels for your client

Both tools collect video and text, and let a customer respond in the browser. The difference is that Trustmary frames collection around surveys and feedback, while Boast frames it around team video collection metered by yearly responses.

Trustmary's collection flow

  • Survey-first 3-in-1 forms. Trustmary's signature is one survey that gathers feedback, an NPS or CSAT score, and a review together, then nudges happy customers to post on Google.
  • Video review forms. It collects video testimonials too, alongside the text and survey responses.
  • Metered by responses. The free plan allows 5 survey responses a month and paid tiers raise that allowance, so collection volume is tied to your plan.
  • Feedback and CRM features. NPS, CSAT, and eNPS surveys feed analytics and integrations with tools like HubSpot and Pipedrive, which is the point of the platform.

Boast's collection flow

  • Video-first request forms. Boast's signature is interactive video request forms, with in-browser recording or uploads, plus AI testimonial generation and auto-transcription.
  • Built for teams. Staff accounts, multiple locations, and automations are aimed at larger organizations collecting video at scale.
  • Metered by responses. Each plan includes a yearly response allowance (600 / 1,800 / 6,000) and a form cap (5 / 20 / 50), so volume is tied to your tier.
  • Watermarked trial. The 14-day trial watermarks videos, widgets, and forms until you subscribe to a paid plan starting at $50/month.

If your goal is structured feedback and reviews combined in one survey, Trustmary's flow is built for that. If you're a team collecting a lot of video and want seats, locations, and automations, that's exactly what Boast is built for. Neither is the lightest way to gather a handful of testimonials.

Display

Getting testimonials on your website

Both tools give you embeddable widgets and a wall. The big practical differences on display are metering and branding: Trustmary counts widget views against your plan and charges a separate add-on to remove its branding, while Boast watermarks everything until you pay and builds its display around the videos you collect.

Trustmary: what you get

  • Review widgets and a Review Page. You can add reviews to your site with widgets and host a dedicated review page, alongside survey results.
  • Widget views are metered. Plans include a monthly widget-view allowance (200 free, 5,000 on lower paid, 25,000 on Business), so traffic affects your plan.
  • Branding removal is an add-on. Whitelabel costs $19/month on top, unless you're on the $463 Business plan.
  • Template-bound customization. The wall is a secondary surface on a survey platform; design choices stop where the presets do.

Boast: what you get

  • Customizable video widgets. Display widgets are built to showcase the video testimonials you collect, with transcripts and subtitles for accessibility.
  • Watermarked until you pay. During the 14-day trial, videos, widgets, and forms carry a Boast watermark until you subscribe.
  • Form count is capped. Plans limit how many forms you can run (5, 20, 50), which constrains how many separate walls you set up.
  • Template-bound customization. You work within Boast's widget presets, made to display video rather than to be designed to your brand.

For a public testimonial wall, both have real catches: Trustmary meters views and charges to drop its branding, and Boast watermarks the trial and caps forms. Each display is fine for what the platform is built around, but neither is a clean, unbranded wall out of the box.

See the difference

A stock embed vs a widget that looks like yours.

Same testimonial. The one on top is frozen and watermarked, the kind of embed most tools hand you. The one below is live, so go ahead and change the edge, color, and font.

Generic widget

What most tools give you out of the box

MB

Marcus B.

Verified Customer

“Great product! Would definitely recommend to anyone looking for a testimonial solution.”

★ Powered by ReviewWidgetGet this widget
vs

Your widget on CollectMonial

Live
Card edges
Brand color
Font
Maya Roberts

Maya Roberts

Founder, Tidewell

Our wall finally looks like part of the app — customers can't tell it's a widget, and that's exactly the point.

May 14, 2026

Live render — the same component your customers embed.

Real use cases

What each one is actually for

Trustmary works well when…

  • You want surveys plus reviews. If NPS, CSAT, or eNPS feedback matters as much as testimonials, Trustmary's 3-in-1 surveys combine them in one tool.
  • You're a larger or multi-location org. Analytics, lead generation, and CRM integrations with HubSpot and Pipedrive are aimed at teams, not solo sites.
  • You'll use the platform features. The price makes sense when you're using the feedback analytics and integrations, not just the widget.

Boast works well when…

  • You collect video at scale. If video is the core of your proof and you gather a lot of it, Boast's video-first forms and automations are built for volume.
  • You're a larger or multi-location team. Staff accounts, multiple locations, and seats are aimed at organizations, not solo sites.
  • You'll use the platform features. The price makes sense when you're using AI generation, automations, and seats, not just embedding a wall.

Roughly: pick Trustmary if you want a feedback-and-reviews platform for an organization, and Boast if you want a team video-collection platform with seats and automations. If you only want a simple testimonial wall, both are more platform than you need.

What real users say

What people who've used them say.

The two tools have different review footprints, and the notes below come from different sources, so they aren't directly comparable. Trustmary is rated on G2, where it's listed under Enterprise Feedback Management; Boast has thin independent review data. Treat both as signals rather than verdicts, and use each tool's free option or trial before relying on it.

Trustmary · G2
4.6/5
12 reviews

On G2, where Trustmary is listed under Enterprise Feedback Management, reviewers praise its survey automation, review collection, and integrations. Because the platform is broad, feedback tends to focus on surveys, NPS, and CRM workflows rather than the testimonial widget specifically. The sample is small, so read it as encouraging rather than conclusive.

Boast has limited presence on the major software review sites (a single public Capterra review, for example), so there's no reliable aggregate score to quote. What you'll find tends to be positive notes about the video-collection flow, ease of use, and transcription, but the sample is too small to read as a verdict. Use the free trial before relying on it.

The shared blind spot

What both tools miss

Trustmary and Boast both get testimonials onto your site, one as part of a feedback platform and one as part of a video tool. But for both, the wall is downstream of something else, and that shows in how little you can shape it.

They hit the same ceiling from opposite directions. Trustmary's widget is a small surface on a survey platform, made to surface scores and reviews rather than to be designed. Boast's widgets are built to display the videos you collect, so customization stops at what's needed to show a clip cleanly. In both cases the card itself is the platform's, not yours.

For a founder whose site carries the product's first impression, a testimonial block that's slightly off brand reads as imported. The proof still counts, but it lands with less force than something that clearly belongs on the page, drawn to match the rest of your site.

Making it clearly belong is what CollectMonial is for.

The third option

CollectMonial: testimonials that
belong on your site.

Most testimonial widgets break your brand. CollectMonial is the alternative to Trustmary and Boast that gives you total design control, so the wall reads like part of your product instead of a third-party embed, with unlimited video, no view caps, and branding off from day one.

Design control that actually moves

8+ widget types, from masonry and grid walls to carousels, floating popups, and rating badges. Card edges (rounded, sharp, pill, or stamp) and full per-campaign color and font theming, so the widget reads as part of your site, not a third-party embed.

Per-campaign branding

Run separate campaigns per product or service. Each gets its own collection link, its own widget, and its own theme, so testimonials from three offerings don't end up in one undifferentiated pile.

Import the social proof you already have

Pull existing testimonials from X and LinkedIn, so the mentions and replies you've already collected stop sitting unused.

One flat price, no view caps

$25 / month, everything included, with unlimited video. No per-seat pricing, no metered widget views, no branding add-on, no watermarked trial, and a 7-day money-back guarantee.

Nine widget layouts

One pool of testimonials, shown nine different ways. Switch the layout anytime without collecting again.

  • Masonry layout
  • Grid layout
  • Carousel layout
  • Spotlight layout
  • Marquee layout
  • Popup layout
  • Badge layout
  • Avatars layout
  • Video wall layout

One testimonial. Three different looks.

The same testimonial in three different customized styles.

Sarah Chen

Sarah Chen

Founder, Lumen Studio

Honestly the cleanest tool I've used for collecting client video testimonials. The widget looks gorgeous and works everywhere we've embedded it.

May 14, 2026

Minimal · white + green

rounded · sans · white surface

Sarah Chen

Sarah Chen

Founder, Lumen Studio

Honestly the cleanest tool I've used for collecting client video testimonials. The widget looks gorgeous and works everywhere we've embedded it.

May 14, 2026

Editorial · pastel blue

stamp · mono · pastel-blue surface

Sarah Chen

Sarah Chen

Founder, Lumen Studio

Honestly the cleanest tool I've used for collecting client video testimonials. The widget looks gorgeous and works everywhere we've embedded it.

May 14, 2026

Bold · pastel orange

pill · serif · pastel-orange surface

Sample testimonial, live-rendered in the same component your customers embed.

Pricing

$25 / month, branding included.

A fraction of Trustmary's $203 recommended tier and below Boast's $50 entry plan, with no view metering and no yearly response cap. CollectMonial includes unlimited video, full card-level design control, and branding removal at a flat $25, unbranded from day one with no watermarked trial. Cancel anytime.

Try CollectMonial
Side-by-side

All three tools, in one table.

No winner badges or scoring, just the same set of questions answered side by side. CollectMonial doesn't win every row (Trustmary does surveys and NPS that it doesn't), so read across and decide for yourself.

FeatureTrustmaryBoastCollectMonial
Built for testimonialsSurveys + reviewsVideo-first collectionYes
Pricing modelMetered usageMetered (yearly responses)Flat monthly
Cheapest paid price$26 / month$50 / month$25 / month
Recommended tier$203 / month$100 / month$25 flat
Free option5 responses, 200 views14-day trialNo
Unlimited testimonialsMeteredEnterprise onlyYes
Collects video + textYesYesYes
Widget-view meteringYesNoNo
Yearly response capNoYesNo
NPS / feedback surveysYesNoNo
Remove platform branding+$19/mo add-onPaid (trial watermarked)Yes
Import from other platformsGoogle plus othersLimitedX, LinkedIn
CRM integrations (HubSpot, Pipedrive)YesNoNo
Custom card edge stylesNoNoYes
Responsive masonry layoutNoLimitedYes
Full color control per campaignLimitedLimitedYes
Webflow / Framer / WordPress embedYesYesYes
7-day money-back guaranteeNoNoYes
Decision guide

So which one is right for you?

Choose Trustmary if…

You want feedback surveys, NPS, and reviews in one platform for a larger team, and you'll use the analytics and CRM integrations. Just plan for usage-based pricing metered by responses and widget views, a $19/month branding add-on, and a recommended tier around $203/month.

Choose Boast if…

You're a larger or multi-location team that collects video at scale and wants staff seats, automations, and AI generation. Just plan for usage-based pricing metered by yearly responses, form caps, a watermarked trial, no refunds, and a $50/month entry price.

Choose CollectMonial if…

Your priority is a testimonial widget that looks like it was designed to live on your site. Custom card edges, masonry, per-campaign theming, unlimited video, and flat $25 pricing, unbranded from day one with no view caps and no watermarked trial.

FAQ

Frequently asked.

Trustmary is a broad survey-and-feedback platform that also handles reviews: it's built around NPS and CSAT surveys, feedback analytics, and CRM integrations, and it's priced by monthly survey responses and monthly widget views. Boast is a video-first collection platform built for larger and multi-location teams, with staff seats, locations, AI testimonial generation, and review-request automations, priced by how many responses you collect per year. Neither is a lightweight, cheap testimonial tool; they're both team platforms that happen to display testimonials, metered on different axes.
Neither is cheap if a simple testimonial wall is all you want. Trustmary's Build Your Plan starts at $26/month for just 10 survey responses and 5,000 widget views, its recommended Starter tier is $203/month, and removing branding is a separate $19/month add-on below the $463 Business plan. Boast's cheapest plan is $50/month billed annually ($59 month to month), caps you at 600 responses a year and five forms, and watermarks everything until you subscribe. For a straightforward wall, both are expensive next to a flat-priced testimonial tool.
Trustmary has a free Solo plan limited to 5 monthly survey responses and 200 monthly widget views, with Trustmary branding. Paid pricing starts with Build Your Plan from $26/month (10 responses, 5,000 widget views), then a recommended Starter plan at $203/month and a Business plan at $463/month with larger response and widget-view allowances. Annual billing saves around 14%. Removing Trustmary branding (whitelabel) is a $19/month add-on unless you're on the Business plan.
Boast is priced by responses collected per year. Billed annually, Basic is $50/month for 600 responses a year and 5 forms, Team is $100/month for 1,800 responses and 20 forms, and Premium is $208/month for 6,000 responses and 50 forms; month to month those plans are $59, $119, and $249. There's a 14-day free trial, but videos, widgets, and forms are watermarked until you subscribe, and Boast states it does not offer refunds. Unlimited collection is only on a custom Enterprise plan.
Yes, but on different axes. Trustmary meters monthly survey responses and monthly widget views (200 views on the free Solo plan, 5,000 on lower paid tiers, 25,000 on Business), so a high-traffic widget can push you up a tier. Boast meters responses collected per year (600 / 1,800 / 6,000) and caps the number of forms (5 / 20 / 50). CollectMonial is flat at $25/month with no widget-view metering and no yearly response cap, so neither traffic nor volume rations your proof.
Yes. Trustmary collects video review responses alongside its text and survey responses, and Boast is video-first, with in-browser recording, AI testimonial generation, and auto-transcription. The difference is framing: Trustmary wraps video inside a feedback platform built around NPS, CSAT, and analytics, while Boast is built specifically for collecting video at team scale across seats and locations. If video collection is the whole point, Boast leans into it; if you want surveys and reviews together, Trustmary does that.
Yes. Trustmary's wall is a secondary surface on a survey platform, and Boast's widgets are built to display the videos you collect, so on both the design stops where the preset stops. CollectMonial is built around the card itself: custom edge shapes (rounded, sharp, pill, or stamp), a responsive masonry layout, an optional carousel, and full per-campaign color and font theming, so the wall reads as part of your site rather than a third-party embed, at a flat $25/month with no view caps and branding off from day one.

You've done the work.
Your testimonials should show it.

CollectMonial gives you a testimonial widget that looks like your brand, not like everyone else’s.

Get started with CollectMonial

No watermarked trial. No per-seat pricing. Just the tool.

Sources

Where the numbers came from

Pricing, feature claims, and review notes were pulled from the following public sources as of June 2026. Both Trustmary and Boast change pricing and plan limits without notice, so verify on their sites before deciding.

  1. [01]Trustmary official pricing & plans
  2. [02]Boast official pricing & plans
  3. [03]Trustmary reviews on G2
  4. [04]Boast reviews on G2

This comparison is provided for general information. CollectMonial publishes it; we've aimed to keep competitor descriptions accurate and verifiable, but we're not a neutral third party. Cross-check anything that matters to your decision.

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